Pantry support

We are here to help with your order

Customer support responses within 1 business day for all shipping updates, ingredient queries, and custom corporate gifting inquiries.

Dispatch facts

Answers to common pantry questions

Clear guidelines on how your fresh batches are packed and delivered.

Delivery timeframes

Allergen notes

Transit replacement

Orders dispatch fresh Monday through Friday, arriving safely within 2 to 4 business days nationwide.

Our kitchen handles peanuts, sesame, and tree nuts in dedicated batches with full ingredient transparency.

If any brittle or jar arrives damaged from transit, our team replaces it immediately at no cost.